AI-First.
Dynamics 365, Power Platform, Azure, Fabric, Copilot and AI agents, connected.
AI-First Dynamics 365 Partner for Enterprise Transformation
We help you modernize operations, automate work and serve customers better with Dynamics 365, Power Platform, Azure, Fabric and AI.
- Microsoft Business Applications Specialists
- Industry-Focused Transformation Teams
- AppSource Solutions & Accelerators
Microsoft ecosystem expertiseStrategy, delivery and Marketplace-listed IP
- Dynamics 365
- Power Platform
- Microsoft Azure
- AI & Copilot
Automation TestingPlaywright- Data & Analytics SolutionsMicrosoft Fabric + Power BI
Why BASOFA
Industry know-how, Microsoft-native engineering and our own products, turning your Microsoft investment into measurable outcomes.
Industry-Led.
Teams who know retail, manufacturing, distribution and consumer products.
Microsoft-Native.
Proven BASOFA products and accelerators that cut complexity and time to value.
And with you after go-live.Managed services, data and AI that keep improving as your business grows.
BASOFA products
One platform. Four flagship solutions.
Ready-made solutions for recurring commerce, finance and customer-service challenges, built, owned and supported by BASOFA.
B2B Commerce
Elevate B2B
Digitize complex B2B buying and selling, connecting commerce, sales, service and supply chain on Dynamics 365.
Finance
Omni-Channel Financial Reconciler
Automate reconciliation from omnichannel sales and payments through settlements, bank and GL.
Digital Commerce
Dynamics 365 Shopify Connector
Connect Shopify storefronts with Dynamics 365 for product, pricing, inventory, customer, order and refund flows.
Customer Service
BASOFA Contact One
Give service teams a connected 360° workspace for customers, orders, fulfillment, cancellations and refunds.
AI-First enterprise
Turn enterprise data into intelligent action.
Microsoft Copilot, AI agents, Fabric and Azure, grounded in your data and connected to Dynamics 365.
Your data
Dynamics 365 and enterprise systems, on Azure
Know
Turn data into decisions
Fabric unifies Dynamics 365 and enterprise data to reveal insights and anticipate outcomes.
Assist
Put Copilot in every role
Copilot helps sales, service, commerce, finance and supply chain teams, with your business context.
Automate work with agents
Agents handle repetitive tasks, run workflows and route exceptions to the right people.
Better outcomes
Faster work, sharper decisions, better experiences
Microsoft Cloud expertise
One partner across the Microsoft Cloud.
Business applications, automation, integration, data and AI, connected and delivered by one team.
ERP, CRM and Commerce
Dynamics 365
Connected finance, operations, supply chain, sales and commerce.
Explore Dynamics 365Low-code, automation and agents
Power Platform
Governed apps, workflows and agents with Power Apps, Power Automate and Copilot Studio.
Explore Power PlatformCloud, integration and modernization
Azure and integration
Secure integration of applications, data and services on a modern cloud foundation.
Explore Azure and integrationData, analytics and intelligence
Data and AI
Unified data in Microsoft Fabric, insights in Power BI, and AI with Copilot and agents.
Explore data and AIIndustry depth
Industry Expertise. Measurable Business Outcomes.
We connect Microsoft technology, data and AI to the way your industry actually works.
Retail & Commerce
Connect stores, Ecommerce, customers and Fulfillment with real-time visibility and intelligent experiences.
Manufacturing
Improve planning, production visibility and operational control.
Wholesale & Distribution
Improve partner commerce, inventory, warehousing, order orchestration and service.
Consumer Products & CPG
Connect demand, distribution, customer insight and commercial execution across channels.
Automotive & Aftermarket
Connect dealer, parts, service, inventory and customer processes on a governed platform.
Customer success stories
Transformation, proven in the work.
Real projects where Microsoft platforms, low-code automation and industry know-how solved everyday operating problems.
AI-assisted automation
AI-assisted order processing
Challenge
Orders were keyed in by hand, slowing processing and introducing avoidable errors.
What we did
Built a low-code, AI-assisted flow that reads orders and moves validated data into core systems.
Impact
Less manual effort, better accuracy and a smoother order flow.
Read Case Study
Power Platform
Mobile inventory counting
Challenge
Stock counts relied on paper and spreadsheets, followed by manual reconciliation.
What we did
Created a governed mobile inventory-counting application on Microsoft Power Platform.
Impact
Simpler counts, better stock visibility and less manual reconciliation.
Read Case Study
Omnichannel Fulfillment
BOPIS and ship-from-store
Challenge
Inventory and orders were disconnected across store and online channels.
What we did
Connected inventory and order processes for pickup in store and ship-from-store journeys.
Impact
Flexible Fulfillment across digital and physical channels.
Read Case Study20+Years on Microsoft Dynamics
30+Enterprise clients
100+Projects delivered
99%Client satisfaction
98%Client retention
Client success
Our clients tell the story best.
BASOFA has been a pivotal partner in our retail digital transformation, delivering end-to-end D365 services with exceptional speed and professionalism.
Choosing BASOFA for our retail and D365 transformation journey brought unmatched D365 expertise, enhancing our delivery and communication.
Transformation services
From Strategy to Managed Operations. AI-First at Every Stage.
BASOFA brings advisory, implementation, engineering, migration and managed services together across Dynamics 365, Power Platform, Azure and Fabric embedding AI, automation and intelligence throughout the transformation lifecycle.
Consulting and advisory
Clarify the business case, operating priorities, roadmap and Microsoft architecture.
Implementation
Configure, integrate, test and deploy enterprise solutions through visible governance.
Development
Extend Microsoft platforms with governed applications, automations, integrations and AI Agents.
Migration
Move legacy applications and data to a secure, supportable Microsoft cloud foundation.
Managed services
Stabilize, optimize and continuously evolve applications, automation, data and AI.
How we deliver
One team. AI-First at every stage.
Six connected stages keep outcomes, adoption and long-term support in view.
Discover
Define outcomes. Find where AI creates value.
Design
Design the target architecture.
Build
Fit to standard. Automate with purpose.
Go Live
Prove it, then switch over with control.
Operate
Keep it stable, secure and supported.
Evolve
Keep improving. Expand AI value.
AI at every stage
Governance and human oversight built in
Frequently asked questions.
Detailed guidance is available on each service page.
Can BASOFA support an end-to-end implementation?
Yes. We support strategy, architecture, implementation, migration, integration, training, adoption and ongoing optimization.
Do you work with existing Dynamics 365 environments?
Yes. We assess existing environments, resolve delivery challenges and create practical roadmaps for modernization and continuous improvement.
How does an engagement begin?
We begin with a focused discovery conversation to understand priorities, constraints, current systems and the outcomes your organization needs.
Your next move
Tell us what you are trying to fix.
We will help identify the next action.