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Microsoft services for every stage of your transformation.

Whether you are planning your first Dynamics 365 rollout or running a mature Microsoft estate, BASOFA advises, implements, extends, modernizes and manages it, with AI designed in from the start, not added later.

  • Outcome-led advisory
  • Microsoft-first architecture
  • Governed delivery
  • 24x7 application support

Where we create value

Modernize the core. Connect the enterprise. Put AI to work.

Six business areas where BASOFA combines Dynamics 365, automation, trusted data and AI with deep industry know-how to change how work gets done.

Do not just move the past to the cloud.

Move from legacy ERP to Dynamics 365 and redesign processes along the way, with automation, real-time insight and Copilot built in.

Built on

Intelligence built into every stage.

From discovery through continuous improvement, every stage connects business outcomes, Microsoft engineering, trusted data, governance and human oversight.

  1. Discover

    Define the outcomes.

    Assess processes, priorities, data and the opportunities where automation or AI can create value.

  2. Design

    Shape the target.

    Design the process, Microsoft architecture, data, integration, security and governance model.

  3. Build

    Fit to standard.

    Configure Dynamics 365 and add purposeful automation, extensions, Copilot and AI capabilities.

  4. Go Live

    Move with control.

    Deploy with controlled cutover, reconciliation, adoption and focused hypercare.

  5. Operate

    Keep it reliable.

    Monitor, support and continuously protect the performance of the Microsoft estate.

  6. Evolve

    Keep improving.

    Expand value with trusted data, automation, Copilot and new AI agents.

Governed delivery

Move faster without compromising control.

AI-First transformation still demands disciplined engineering. BASOFA combines architecture governance, secure ALM, trusted data, continuous quality and change management to deliver innovation with enterprise control.

Architecture & AI Governance

Establish design authority across Dynamics 365, Power Platform, Azure, Fabric and AI, with clear standards for security, data, integrations and responsible AI.

Engineering & ALM

Govern environments, source control, automated pipelines, releases and Microsoft-native extensions with repeatable engineering standards.

Trusted Data & AI Readiness

Govern data ownership, cleansing, migration, reconciliation and quality to create a trusted foundation for operations, analytics and AI.

Continuous Quality Engineering

Validate processes, integrations, security, performance and AI-assisted experiences through automation and end-to-end testing.

Change, Adoption & AI Enablement

Prepare users for new processes, automation, Copilot and AI Agents through role-based training, adoption planning and knowledge transfer.

Operational Readiness & Observability

Establish cutover controls, monitoring, support models, issue management and post-go-live stabilization for reliable operations.

Visible progress. Evidence at every gate.

Frequently asked questions.

Every transformation starts differently. These answers cover the most common starting points.

Which Microsoft services can BASOFA provide?

We provide AI-First advisory, implementation, development, migration, integration and managed services across Dynamics 365, Power Platform, Azure and Fabric.

Can BASOFA improve an existing Dynamics 365 environment?

Yes. We assess architecture, processes, performance, integrations and the delivery backlog, then prioritize practical improvements around risk and value.

How is AI governed during transformation?

We connect AI use cases to business outcomes, trusted data, security, testing, human oversight and clear operational ownership before production adoption.

Can we start with a focused discovery engagement?

Yes. A focused assessment can clarify the current state, target outcomes, architecture decisions, delivery options and a phased roadmap before a larger commitment.

What happens after go-live?

Our managed-services team can provide SLA-based support, monitoring, release readiness and ongoing enhancements to protect and extend the value of your investment.

Start with the outcome

Bring us the challenge. We will help define the path.

Share your priorities, current environment and delivery constraints with a BASOFA specialist.

Talk to a BASOFA expert