Get it on Microsoft AppSourceLaunch
Launch self-service
For: Your first B2B portal
24/7 access to products, pricing, availability and account information.
B2B commerce built for Dynamics 365.
Give business buyers a modern self-service experience with customer-specific pricing, catalogs, quotes, orders and service, all connected to Microsoft Dynamics 365.
- Native to Dynamics 365
- Customer-specific pricing
- Quotes, orders and service
From simple ordering to enterprise commerce
A B2B platform that fits your business model.
Start with self-service ordering or run complex customer networks. Elevate B2B grows with manufacturers, wholesalers, distributors and consumer brands on Dynamics 365.
Modernize
Modernize sales and service
For: Busy sales and service teams
Digitize quotes, bulk and repeat orders, returns and routine service, with less manual work.
Scale
Scale advanced commerce
For: Complex customer networks
Account catalogs, negotiated pricing, credit, approvals and distributor models.
Simple orderingEnterprise customer
Built for your industry
B2B commerce for the industries we serve.
ManufacturingDealer and distributor networks
Wholesale & DistributionHigh-volume and repeat orders
Consumer ProductsDistributors and business customers
Automotive & AftermarketComplex parts and account networks
Industrial EngineeringConfigurable and technical products
Key capabilities
Everything your B2B customers need in one platform.
Find and price
Customer-specific catalogs and pricing
Tailor assortments, pricing and discounts by customer, account or channel.
Availability and delivery dates
Show real-time ATP, lead times and delivery-date validation.
Quotes and RFQs
Create, manage and convert quotes into orders through governed workflows.
Order
Quick order and bulk upload
Order easily with Excel or CSV upload, saved carts and recurring orders.
On-behalf ordering
Support distributor orders and customers with multi-account selection.
After the order
Returns, cancellations and credit
Enable self-service returns, cancellations and credit-note requests.
Customer service integration
Connect natively with Dynamics 365 Sales and Customer Service.
Warranty management
Buy, register, renew and validate warranty against the customer account.
Connected by design
Fully integrated with Microsoft Dynamics 365.
Elevate B2B extends your existing Dynamics 365 investment. Pricing, inventory, credit, orders and service come straight from the system you already run.
Your buyers
BASOFAElevate B2B
- Customers
- Sales reps
- Distributors
Your Dynamics 365
SalesAccounts, contacts and quotes
FinancePricing, discounts and credit limits
Supply Chain ManagementProducts, inventory and availability
Customer ServiceCases, returns and service history
SalesAccounts, contacts and quotesFinancePricing, discounts and credit limitsSupply Chain ManagementProducts, inventory and availabilityCustomer ServiceCases, returns and service historyMicrosoft Cloud
Power Platform
Azure
Fabric
Copilot and AI agents
Power PlatformAzureFabricCopilot and AI agentsValue on both sides
Better experiences for buyers. Greater productivity for sellers.
For B2B buyers
- Their own catalogs and prices, always right
- Order in minutes from Excel or CSV
- Live stock and delivery dates
- Orders, returns and warranty in one place
One orderOrder SO-10482
- Account
- Northwind Supply
- Pricing
- Contract
- Delivery
- Confirmed
In Dynamics 365Visible to both
For sales, service and operations
- One view of customers, pricing and orders
- Faster quote-to-order with fewer manual checks
- Less status chasing and rekeying
- Commerce, sales, service and supply chain connected
Business outcomes
Turn B2B commerce into a growth channel.
Grow digital B2B revenue
Buyers order more when it's easy: 24/7 self-service, quick reorder and the right prices.
Improve customer engagement
A modern portal with their catalogs, orders, returns and warranty in one place.
Reduce cost to serve
Fewer calls, emails and rekeyed orders for your sales and service teams.
Scale without complexity
Add accounts, catalogs and distributors on the Dynamics 365 you already run.
Product guidance
Frequently asked questions.
We confirm product fit and implementation scope against your actual Dynamics 365 environment.
Does Elevate B2B replace Dynamics 365 Commerce?
No. It extends Dynamics 365 Commerce with a focused B2B self-service experience and uses the business data and processes managed in your Microsoft environment.
Can different customers have different catalogs and prices?
Yes. The solution can present account-specific assortments, trade agreements, volume pricing and contract terms configured for the customer relationship.
Does it support large or repeat orders?
Yes. Quick entry, bulk-upload patterns, saved carts and repeat ordering are designed for high-volume B2B purchasing.
Can the experience follow our approval model?
Buyer roles, thresholds and approval steps can be configured around customer-account governance and your implementation requirements.