Retail & Commerce
Unify the customer promise with profitable execution.
- Consistent store, digital and service journeys
- Trusted inventory, order and fulfilment decisions
- Smarter merchandising, pricing and customer insight
Where Industry meets Microsoft.
BASOFA helps retailers, manufacturers, distributors and consumer businesses turn Dynamics 365, Power Platform, Azure, Fabric and AI into connected operations, trusted decisions and scalable growth.
- Operating-model expertise
- Microsoft engineering depth
- Trusted data and AI
- Adoption and continuous value
Industry expertise
Deep in the industries where operations, customers and supply chains meet.
We work where pricing, inventory, Fulfillment, finance and customer experience have to agree, both in the system and in the real world.
Manufacturing
Connect planning and production to margin, quality and service.
- Feasible planning across demand, materials and capacity
- Visible production, quality and traceability controls
- Connected cost, warehouse and maintenance decisions
Wholesale & Distribution
High-volume commerce without high-friction operations.
- Customer-specific pricing and credit
- Bulk ordering and inventory visibility
- Connected warehouse and Fulfillment execution
Consumer Products
Get closer to demand without losing control of distribution.
- Connected distributors and customer channels
- Pricing, promotions and inventory alignment
- Earlier demand visibility
Automotive & Aftermarket
Make complex parts networks easier to buy from.
- Parts, catalogs and dealer relationships
- Availability, B2B ordering and Fulfillment
- Connected returns and service
Industrial & Engineering
Complex products need connected selling and execution.
- Configuration, quotations and projects
- Procurement and distribution
- Connected after-sales service
Microsoft capabilities at BASOFA
Connected Microsoft technology. Real business outcomes.
BASOFA connects Dynamics 365, Power Platform, Azure, Fabric, Copilot and AI agents around your business processes, so every Microsoft investment shows up in results.
Microsoft technology
Dynamics 365
The operational core: finance, supply chain, commerce, sales and customer service.
Power Platform
Automate the work around the core without heavy ERP customization.
Copilot & AI Agents
Intelligence in everyday work: agents that capture, flag and recommend.
Microsoft Azure
Integration, APIs and secure cloud services that connect the enterprise.
Microsoft Fabric & Data
Governed pipelines and data models for analytics, reporting and AI.
BASOFAConnected Microsoft expertise
Business processes at the center
Business outcomes
Faster order-to-cash
Orders, fulfillment, invoicing and payments flow end to end without re-keying.
Less manual effort
Governed apps and automated workflows take on repetitive work.
AI-powered productivity
AI identifies, prioritizes and recommends while people stay in control.
Connected operations
Commerce, payments, logistics and legacy systems work as one landscape.
Decisions you can trust
One governed version of truth for reporting, analytics and AI.
AI-First with purpose
AI-First does not mean AI everywhere.
It means knowing where intelligence changes the outcome. BASOFA focuses on the decisions, exceptions and repetitive work where AI can make a measurable difference, grounded in trusted data, security and business context.
- UnderstandTrusted enterprise data
- AssistCopilot in the flow of work
- DecideContext and recommendations
- ActAI Agents and automation
- GovernSecurity, controls and human oversight
Why BASOFA
Our expertise comes from building, implementing and operating Microsoft technology.
Business First
We understand what has to work.Real processes across retail, manufacturing, distribution and commerce, not isolated application features.
Microsoft Deep
We know how the platform is intended to work.Dynamics 365, Power Platform, Azure, Fabric and AI architected as one Microsoft ecosystem.
Field Proven
We learn from production, not theory.Real transaction volumes, integrations, exceptions and operating constraints shape how we design and build.
Business outcomes
Expertise is useful only when the business works better.
Grow
Open new channels, markets and customer experiences without disconnecting operations.
Simplify
Remove unnecessary handoffs, customizations and manual work.
Respond
Use connected data and earlier signals to make decisions faster.
Control
Keep finance, operations and customer processes connected as the business changes.
Evolve
Use Microsoft innovation, automation and AI without rebuilding the foundation every time.
Bring us the process that is not working
We will connect the business problem to the right Microsoft architecture.
Whether the challenge sits in ERP, supply chain, commerce, customer service, data or AI, start with what the business needs to change. We will work backwards from there.