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Built for the gaps standard platforms do not solve.

BASOFA turns recurring enterprise challenges into Microsoft-native products for B2B ecommerce, omnichannel reconciliation, connected commerce and customer service.

Explore the portfolio Discuss your use case
Business and technology specialists reviewing connected commerce, financial analytics, customer service and operational workflows
  • Dynamics 365 aligned
  • Azure-ready architecture
  • Process-first automation
  • Implementation and support

Solution portfolio

Focused products for high-friction business processes.

Each solution addresses a defined operational gap while keeping Microsoft platforms and business data at the center.

B2B product catalog, bulk ordering and inventory availability connected in a distribution workspace

B2B commerce on Dynamics 365

Take Dynamics 365 beyond the enterprise. Put it in the hands of your customers.

  • Customer-specific products, catalogs, pricing and discounts
  • Quick order, bulk upload, RFQs, quotations and approvals
  • Credit, availability, fulfillment, returns and service connected to Dynamics 365
Explore Elevate B2B Request demo
Automated transaction matching, payment settlement, exceptions and financial analytics workspace

Omnichannel financial control

The sale happened. The payment settled. Does everything reconcile?

  • Automated matching across sales, payments, refunds, fees and settlements
  • Exception management focused on what needs attention
  • Bank-to-GL control, audit traceability and analytics
Explore Omni-Channel Financial Reconciler Request demo
Online storefront synchronized with enterprise products, customers, inventory and orders

Connected B2C commerce

Launch B2C with Shopify. Keep Dynamics 365 at the core.

  • Accelerate B2C time-to-market with a modern storefront
  • Protect the Dynamics 365 investment and operational core
  • Synchronize products, customers, inventory and orders as commerce scales
Explore Dynamics 365 Shopify Connector Request demo
Connected customer service workspace for cases, orders, inventory, payments, returns and quotes

Connected customer service

Give service teams the context and tools to act.

  • See: customers, orders, cases, inventory and payments
  • Decide and act: availability, fulfillment, returns, refunds, pay-by-link and quotes
  • Resolve: one connected service journey
Explore BASOFA Contact One Request demo

From problem to solution

Start with the business friction.

Choose the recurring process problem your team needs to remove. Then explore the BASOFA product designed around it.

B2B ordering is manual or fragmented

Consider Elevate B2B

Payments, settlements and ledger postings require manual reconciliation

Consider Omni-Channel Financial Reconciler

Shopify and ERP data are out of sync

Consider Shopify Connector

Agents lack one connected service workspace

Consider Contact One

Industry solution fit

Built around the operating realities of the industries we serve.

The matrix shows where each BASOFA product most commonly creates value. We validate the final fit against your processes and Microsoft environment.

IndustryElevate B2BOmni-Channel Financial ReconcilerDynamics 365 Shopify ConnectorBASOFA Contact One
RetailReview✓✓✓
Manufacturing✓ReviewReview✓
Wholesale & Distribution✓✓✓✓
Consumer Products✓✓✓✓
Automotive & Aftermarket✓ReviewReview✓
Industrial & Engineering✓ReviewReview✓

Designed for enterprise reality

Product capability, backed by implementation expertise.

BASOFA combines purpose-built software with the architecture, integration and delivery services needed to make it work in your environment.

Connected by design

Solutions align with Dynamics 365 business processes and connect through governed Microsoft technologies.

Configured for your model

We validate process, data, security and integration needs before shaping the implementation.

Supported beyond launch

Implementation, adoption and managed-service options keep the solution reliable as your business evolves.

Get it on Microsoft AppSource (opens in a new tab)

Built for the Microsoft ecosystemAsk our team about availability, deployment options and fit for your Dynamics 365 environment.

Product guidance

Frequently asked questions.

A focused discovery session can validate architecture, licensing, process and deployment considerations.

Do these solutions replace Dynamics 365?

No. They extend or connect Dynamics 365 to address specific commerce, finance, integration and customer-service workflows.

Can a solution be adapted to our business processes?

Configuration and integration needs are assessed during discovery. BASOFA aims to preserve a maintainable product core while aligning the solution with essential business requirements.

Does BASOFA provide implementation and integration?

Yes. Our teams support solution design, configuration, integrations, testing, training, launch and ongoing managed services.

How do we determine which solution fits?

We begin with the process constraint, current architecture, data flows and target outcomes, then demonstrate the relevant product against those requirements.

See the fit in your environment

Turn a process gap into a practical solution.

Bring us the workflow, integration challenge or customer experience you need to improve.

Request a solution conversation