Get it on Microsoft AppSourceProduct & pricing consistency
Disconnected product, variant and pricing updates can create inconsistencies between what customers see in Shopify and what the business manages in Dynamics 365.
Unified Commerce. Stronger Operations.
Synchronize products, pricing, inventory, customers, orders, Fulfillment, cancellations and refunds between Shopify and Microsoft Dynamics 365 through governed, bidirectional integration built for reliable commerce operations.
The connected commerce challenge
Great storefront experiences depend on connected operations.
Shopify can move quickly at the storefront, but disconnected product, inventory, customer and order processes create friction behind the scenes. Connecting Shopify with Dynamics 365 keeps digital commerce aligned with the operational processes that fulfill every order.
Inventory accuracy
Delayed inventory updates can create overselling, backorders and avoidable customer-service issues.
Order-to-Fulfillment
Connect Shopify orders with Dynamics 365 Fulfillment, shipment, cancellation and refund processes without repetitive data entry.
Integration operations
Monitor synchronization, identify failures and recover transactions through governed logging, alerts and retry mechanisms.
Core capabilities
Connect the complete B2C commerce flow.
Synchronize products, pricing, inventory, customers, orders and Fulfillment between Shopify and Dynamics 365 through governed, bidirectional integration.
Products, variants & catalogs
Synchronize products, variants, attributes and relevant commerce data between Dynamics 365 and Shopify.
Pricing & promotions
Keep relevant prices, discounts and promotional information aligned between enterprise operations and the Shopify experience.
Inventory availability
Publish current inventory availability from Dynamics 365 to Shopify based on configured warehouse, location and channel rules.
Customer synchronization
Connect customer information between Shopify and Dynamics 365 to support consistent commerce and downstream order processes.
Orders, Fulfillment & refunds
Bring Shopify orders into Dynamics 365 and keep Fulfillment, shipment, cancellation and refund information connected across the customer journey.
Monitoring & recovery
Monitor integration flows through logging and alerts, with controlled retry and recovery mechanisms for failed transactions.
Where it fits
Built for Dynamics 365 customers expanding into B2C commerce.
Launch modern B2C digital commerce with Shopify while continuing to use Dynamics 365 for the enterprise processes, data and operations already at the core of your business.
- Dynamics 365 customers launching B2C commerce
- Retailers and brands evaluating their B2C commerce platform
- Businesses expanding into new markets or storefronts
- Organizations looking for a faster path to digital commerce
Frequently asked questions.
We confirm product fit and implementation scope against your actual environment.
Which data can the connector synchronize?
Common scope includes products, variants, prices, inventory, customers, orders, Fulfillment, returns and refunds. Final coverage depends on your Dynamics 365 and Shopify configuration.
Does the connector support more than one Shopify store?
It can support multi-store operating models. Store, legal-entity, warehouse, currency and catalog mappings must be designed for the specific environment.
How are integration failures handled?
The operating design includes logging, alerts and retry or reprocessing patterns so teams can find failed exchanges and restore flow.
Is customization always required?
The connector provides repeatable integration capability, while configuration and extensions depend on your data model, business rules and existing customizations.
Validate the fit
See how Dynamics 365 Shopify Connector fits your operating model.
Bring us the process, systems and constraints. We will help define the right scope and next step.