BASOFA Shopify Connector

BASOFA Shopify Connector for Dynamics 365 Commerce

One Unified Commerce Platform | Total Control

Unify Shopify storefronts with Microsoft Dynamics 365 Commerce to eliminate manual sync, reduce operational risk, and scale omnichannel retail with Dynamics 365 as your system of record.

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THE CHALLENGE

Disconnected Commerce Platforms Slow Growth

When Shopify and Dynamics 365 operate as separate systems, retailers end up with data silos, slower fulfillment, and higher operational risk—directly impacting customer experience.

Manual Reconciliation

Spreadsheets and rework across teams

Delayed
Processing

Slower order-to-fulfillment cycle

Poor
Visibility

Inventory and pricing drift across channels

WHAT BASOFA DELIVERS

One Unified Commerce Backbone

Real-Time Synchorization

Catalog, pricing, inventory, customers, orders, and returns.

Dynamics 365 As System Of Record

Maintain ERP governance and auditability.

Operational Controls Built In

Logs, alerts, retry & error handling.

Core Capabilities

Enterprise-Grade, Scalable Architecture

Secure, high-performance, and resilient design built for enterprise retail scale. Future-ready architecture that supports growth without rework or re-architecture

Real-Time, Bi-Directional Commerce Orchestration

Seamless synchronization of products, variants, pricing, promotions, and inventory. End-to-end orchestration of orders, customers, returns, and refunds across channels

Enterprise Operational Control & Governance

Built-in monitoring, alerts, automated retries, and exception handling. Audit ready logs and full traceability across all commerce transactions

Multi-Store & Multi-Channel Enablement

Centralized governance for multiple Shopify storefronts. Consistent commerce execution across B2C, call center, POS, and ERP touchpoints

Headless Omnichannel Commerce Architecture

A decoupled Shopify storefront driven by a centralized Dynamics 365 Commerce engine delivering unified pricing, promotions, inventory, fulfillment, and financial control, with complete freedom to evolve digital experiences without touching core commerce.

Connect, Orchestrate, and Scale Your Commerce

HOW IT WORKS?

Who Is This For?

Enterprise & Mid-Market Retailers

Retailers running or planning to run Shopify storefronts alongside Microsoft Dynamics 365 Commerce who need a headless, unified omnichannel architecture without compromising enterprise control, performance, or governance.

Retailers Seeking Headless Commerce Flexibility

Organizations that want to decouple the digital storefront experience from the commerce core, enabling faster innovation on the front end while keeping pricing, inventory, promotions, fulfilment, and financials centrally governed in Dynamics 365 Commerce.

Retailers Struggling with Disconnected Systems

Businesses facing manual reconciliations, inventory mismatches, delayed order processing, limited visibility, or fragile custom integrations between Shopify and D365 systems.

Multi-Store & Multi-Brand Operators

Retailers managing multiple Shopify stores, regions, or brands who require centralized control with consistent pricing, inventory, and fulfilment rules across all digital channels.

Why basofa shopify connector?

Enterprise commerce requires more than integration.

BASOFA, a Certified Microsoft Partner delivers headless, governance-first omnichannel solutions built on deep Dynamics 365 Commerce expertise, engineered for scale, control, and long-term success

Built for Scale, Designed for Change

BASOFA solutions are designed to support multi-store, multi-brand, and multi-region retail models, enabling retailers to scale digital commerce without re-architecting or accumulating technical debt.

Commerce-First, Not Just Integration-First

BASOFA designs solutions from a commerce architecture perspective, not as point-to-point integrations. Our Shopify Connector is built on a headless omnichannel model, with Dynamics 365 Commerce as the system of record, ensuring long-term scalability, control, and governance.

Deep Microsoft Dynamics 365 Commerce Expertise

With extensive experience delivering enterprise Dynamics 365 Commerce and Finance transformations, BASOFA understands the complexities of pricing, promotions, inventory, fulfilment, tax, and financial posting and builds solutions that align natively with Microsoft’s commerce roadmap and best practices.

Proven Expertise in Enterprise Retail & Omnichannel Commerce

We specialize in retail and omnichannel commerce, with hands-on experience supporting complex digital ecosystems across B2C, B2B, POS, ERP, and finance—not generic integration use cases.

Enterprise-Grade Engineering & Governance

Our solutions are engineered for security, performance, resilience, and auditability. Built-in monitoring, retries, exception handling, and analytics ensure operational confidence across high-volume retail environments

How It Helps The Customer

BUSINESS IMPACT

The BASOFA Shopify Connector reduces operational complexity, accelerates digital growth, improves inventory and fulfillment accuracy, and delivers enterprise-grade control enabling scalable, high-performance omnichannel commerce.

Scalable Omnichannel Growth
Faster Time-to-Market for Digital Experiences
Single Source of Truth Across Digital Commerce
Reduced Operational Cost & Risk
Improved Inventory Accuracy & Fulfillment Performance
Enterprise-Grade Control, Compliance & Auditability
Actionable Commerce Insights

Frequently Asked Questions

Got Questions? We've Got You Covered!

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What is the BASOFA Shopify Connector for Dynamics 365 Commerce?

The BASOFA Shopify Connector is a ready-to-deploy integration that enables real-time, bi-directional data synchronization between Shopify storefronts and Microsoft Dynamics 365 Commerce. It ensures accurate, consistent data across products, inventory, pricing, customers, and orders

Which data entities are synchronized between Shopify and Dynamics 365 Commerce?

The connector supports synchronization of: a) Products and variants b) Pricing, discounts, and promotions c) Inventory availability d) Customer profiles e) Sales orders f) Returns and refunds. This ensures a single source of truth across systems.

Is the synchronization real-time or batch-based?

The connector supports near real-time synchronization, ensuring updates in Dynamics 365 Commerce or Shopify are reflected across systems with minimal delay, depending on configuration and transaction volume.

Does the connector support bi-directional data flow?

Yes. Data flows in both directions: a) From Dynamics 365 Commerce to Shopify (products, pricing, inventory) b) From Shopify to Dynamics 365 Commerce (customers, orders, returns)

Can I connect multiple Shopify stores to a single Dynamics 365 Commerce instance?

Yes. The BASOFA Shopify Connector is multi-store enabled, allowing you to manage multiple Shopify storefronts from one centralized Dynamics 365 Commerce environment.

Is custom development required to use the connector?

No. The connector is a pre-built solution designed to minimize or eliminate the need for custom integration development. Configuration is handled through predefined setup options aligned with standard retail processes.

How does the connector handle errors or sync failures?

The solution provides: a) Detailed sync logs and audit trails b) Real-time alerts for failures c) Retry mechanisms to automatically reprocess failed transactions. This helps IT and operations teams quickly identify and resolve issues.

Is the connector secure?

Yes. The connector leverages secure APIs provided by Shopify and Microsoft Dynamics 365, following enterprise-grade security standards and best practices.

Will this impact the performance of my Dynamics 365 Commerce environment?

No. The connector is designed to be performance-optimized and scalable, capable of handling high transaction volumes without negatively impacting system performance.

Who typically uses the BASOFA Shopify Connector?

The connector is ideal for: a) Retailers using Dynamics 365 Commerce as their core ERP b) Brands operating one or more Shopify storefronts c) Omnichannel businesses seeking centralized control and automation d) Enterprises planning rapid ecommerce growth

Can the connector be customized to meet specific business requirements?

Yes. While the connector is pre-built, BASOFA can support configurations and extensions to align with specific business rules, workflows, or reporting needs.

Is the connector available on Microsoft AppSource / Marketplace?

Yes. The BASOFA Shopify Connector is available on Microsoft AppSource, ensuring compatibility, compliance, and trusted deployment within the Dynamics 365 ecosystem.

What kind of support does BASOFA provide?

BASOFA provides: a) End to End Implementation and onboarding support b) Customer specific development/enhancements c) Migration from legacy commerce to Shopify d) Configuration assistance e) Ongoing technical support and maintenance f) Expert guidance from certified Dynamics 365 professionals

How long does it take to implement the connector?

Implementation timelines vary based on complexity, but most deployments can be completed significantly faster than custom-built integrations, helping you go live quickly.

How do I get started?

You can get started by: a) Requesting a demo b) Speaking with a BASOFA experts